Tax Free shopping in the United Arab Emirates

How to shop Tax Free in the UAE

Check the status of your Tax Free shopping refund by clicking below

How to track your Tax Refund

How much will you get back?


You will receive 85% of the total VAT amount paid, minus a fee of 4.80 dirhams per Tax Free tag

How to validate your goods

1. Go to Planet's Validation Point prior to checking in your luggage and approaching the Immigration counters

2. Present the original receipt with Tax Free tag affixed to it, and the purchased goods to the Validation staff

3. Once validated, please choose a refund method (Cash, Card or WeChat Pay)

4. Planet processes your refund

Click below for help on completing your tax refund process successfully and in time

Local Rules

How easy is it?

Fully digital process issues your Tax Free tag in under 2 minutes

Minimum spend of AED 250

All fees are included and calculated at the point of sale and validation points

A choice of refund methods

Card refund

Go to validation point or self-service kiosk

Get validated

Get card refunded

Cash refund

Go to validation point

Get validated

Go to refund point

Get cash refund (subject to a maximum of AED 7,000 per tourist in 24 hours). Any additional value over this amount must be paid to a credit/debit card

Our partner brands

See more

If you have any queries then please do not hesitate to get in touch

Contact us

The Federal Tax Authority launched a 100% digital service for Tax Free shopping in November 2018 following the introduction of 5% VAT in January 2018.


We are delighted that we are the exclusive operator of the Tax Refund system.


Explore the opportunity to know more about Tax Refund policy and services by clicking here:


Local Rules

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Planet website. However, if you would like to, you can change your cookie settings at any time.

Privacy Policy